Our company processes data with private character of User (registered or not) when they use the website and/or other Service provided by BITYES S.R.L.(e.g. when you participate in our contests or/and our marketing campaigns).
BEFORE USING THE WEBSITE OR ANY SERVICE, WE RECOMMEND TO READ CAREFULLY THIS POLICY TO UNDERSTAND HOW IS THE PRIVATE DATA PROCESSED.
1. WHO IS RESPONSIBLE FOR PROCESSING YOUR PRIVATE DATA?
BITYES S.R.L.., a limited liability company, with the headquarter in Romania, is the processor of private data, accordingly with the law of private data protection including GDPR, regarding the private data of Users which is collected and processed through the Website and/or in the context of our Services accessed through or linked with the Website.
For the activity of processing private data, the Company can be contacted using the following info:
Responsible with Data Protection
Adress: Str. FABRICII Nr. 121, Cluj-Napoca, Cluj, Romania
Phone: (+40) 744810390
2. WHICH DATA DO WE PROCESS?
The Company processes private data that you provide when you use our Website (e.g. when you comment on comment section), you register on our page, you contract a subscription, you subscribe to our campaigns (and/or campaigns organized with our partners), you want to receive commercial info or participate in our surveys or questionnaires, or contact us through any communication channel.
Sending commercial info, contests, surveys or questionnaires invitations
We want to send you promo materials, to inform you about our new products/services provided by the Company, to invite you to promotional contests, surveys or answer questionnaires and to communicate you other similar info which can be of your interest, including if you agree to receive promo materials/ads regarding the products/services of our Company’s partners.
Organizing contests and promotions
If you agree, you can take part in our contests with prizer organized by us and/or our partners. Also, when we organize contests, we have a legitimate interest to process data for carrying out the formalities related to awarding the prizes claimed by winners, resolving all complaints in connection with the organization and conduct of campaigns and awarding of prizes; the implementation of the provisions of the regulation, investigating potential violations, creating various reports.
Recording calls with prize winners of our contests
We can record telephone conversations with persons declared winners in contests/lotteries organised by us. Recording conversations help us to manage the work of our internal department which is in charge of promotions/marketing, but also to provide proof of the aspects agreed with the winners in case of potential disputes or litigation with respect to the awards granted. The recording will be done only if we have the consent of the speaker.
The analysis of your interaction with the Company for the purpose of providing customized offers (including on the basis of advanced analysis)
In certain situations, we may use information collected from you in combination with the data that we get from our teams of sales and/or marketing with respect to your interaction with the Company, so to use them in the context of our marketing communications. We want to improve our marketing activity, providing our customers with products/services relevant and personalized.[Also, if you agree, we can perform advanced analysis on your interests and preferences, resulting from the information which we have about you from the interaction with us, as well as by combining data obtained from third parties (e.g. through the technologies of web browsing analysis) to send you commercial communications fitted to your needs and preferences.]
We can create various reports, analyses and statistical studies with regard to the organized marketing campaigns and their success, or to sales/processing activity.
The execution of the contract signed with us
When requesting the supply of subscriptions we can process certain private data necessary for these purposes (e.g. first name and surname, the address of delivery/supply, transaction data, etc.)
Management of relations with Users and support
We have the interest to provide appropriate services through the Website to all persons who access it. Therefore, we process a series of personal data for the purpose of management of relations with Users of the Website, for example, when they contact us with various questions or requests on the functionality of the Website, questions regarding the services of the Company offered through the Website etc. Legal Basis: art. 6(1)(f) GDPR – legitimate interest consisting in our best interest to provide adequate services.
Analysis and statistics regarding the functioning of the Website, cookies and similar technologies
Also, cookies and similar technologies are used to provide advertising based on your interests.
Connecting through social media
We have implemented various mechanisms of interconnection with social media sites, such as Facebook, Twitter, Youtube and Instagram and thus you have the possibility to easily access the content we posted on the Website and/or on our accounts associated to those social networks. If you access the content posted on those social networks or comment on those social networks, or access the Website through your Facebook account, private data from your profile on those social networks will be sent to us by the operators of those social networks.
The fulfilment of legal obligations
Sometimes data processing is necessary to fulfil our legal obligations such as: · payment of taxes and relevant contributions (e.g. the winners of the competitions), reporting to the relevant tax authorities and keeping of accounting records; · archiving of data in accordance with applicable legislation; · publication of the name of the winners and prizes awarded in the organized promotional contests.
The protection of rights and interests in justice
For the establishment, exercise or defence of a right in the justice in a procedure appealing to a court, an administrative procedure or other formal procedures in which the Company is involved.
1. TO WHO DO WE DISCLOSE DATA?
We may disclose your private data to (i) the entities and/or persons authorized by us (from the EEA or from third countries) involved in the supply of Services, including providing the commercial communications (such as providers of data centers, payment services providers for various payment facilities, the providers of platforms for e-mailing like Google Mail), organizing and carrying out contests / promotions (including when they are organised in partnership with other entities); (ii) if we have an obligation to disclose private data in order to comply with any legal obligation or the decision of judicial authorities, public authorities or Governmental body; or (iii) if we are required or allowed in other ways to do this according to the applicable legislation.
Also, your private data may be disclosed to third-party providers of cookies and similar technologies as described in the Cookies Policy.
2. HOW LONG DO WE STORE THE DATA?
We keep your private data as long as it is necessary to accomplish the purposes for which they were collected, while following the internal procedures on data storage, including the rules of archiving. For example, if you are our subscriber, your private data will be kept for the entire duration of the contract, plus a minimum period of 3 years from the termination (as is the term of prescription for actions in a court of law), also, if you are the winner of a competition organized by the Company, we can keep your private data for a period of 3 years from the date of expiry during which the prize should be claimed or from the date you claimed the prize. Subsequently, certain private data may be kept for a longer period, for the purpose of archiving, according to the rules of archiving.
3. WHAT RIGHTS DO YOU HAVE AS CONCERNED PERSON?
According to the law, you are being recognized the following rights in the capacity of the concerned person:
a) The right of access: you can get from us confirmation that we are processing your private data, as well as specific information about the processing.
b) The right to correct the data: you can request to modify your personal incorrect data or, if appropriate, filling in the data that are incomplete.
c) The right to delete: you may request deletion of your private data when: (i) they are no longer needed for the purposes for which we have collected and processed them; (ii) you have withdrawn your consent to the processing of the data and we can no longer process them on other legal grounds; (iii) the data are processed contrary to the law; and (iv) the data must be deleted according to the relevant legislation.
d) Withdrawal of consent and the right of opposition: you can withdraw anytime the consent with regard to the processing of data that you have consented previously. Also, you can object anytime to the processing for marketing purposes, including profiling carried out for this purpose, as well as processing based on the legitimate interest of the Company, for reasons related to your specific situation.
e) Restriction in certain conditions: you can ask for restricting the processing of your private data
f) The right to data portability: if we process data through automated means, you can ask us, in accordance with the law, to provide your data in a structured way, used frequently and which can be read automatically. If you claim this, we can send your data to another entity, if it is possible from a technical point of view.
g) The right to lodge a complaint to the supervisory authority: you have the right to submit a complaint to the supervisory authority of personal data processing in case you think your rights have been infringed: the National Authority for the Supervision of Private Data in Romania:
B-dul G-ral. Gheorghe Magheru 28-30 Sector 1, cod postal 010336 Bucuresti, Romania
FOR THE EXERCISE OF THE RIGHTS MENTIONED ABOVE, YOU CAN CONTACT US USING THE CONTACT DATA MENTIONED IN SECTION 1 (CONTACT DETAILS).